Incident Investigation Root Cause Analysis (RCA) and Problem Solving Training (ID 1825) provides technical personnel and managers who are required to undertake incident investigations as part of their job role. This course provides the underpinning knowledge and necessary skills required to solve routine and non-routine problems, correct investigation techniques and how to drill down to the root cause. Root Cause Analysis (RCA) is a popular and well established technique to assist people in answering the question of 'Why' the problem occurred in the first.
This 2-day course includes a workshop for trainees to work through case studies to complete incident investigations and propose solutions to address root causes. Trainees are required to bring workplace incidents that will be used for in-class activities.
Full payment for courses up to $1,500 must be made before the commencement of the course. For courses that cost over $1,500, Site Skills Training will hold an initial deposit of $1,500, with the balance to be paid upon commencement of the course.
Payment can be made via eftpos, cash or cheque. For billing information including who to write a cheque to, please email firstname.lastname@example.org or call 1300 700 080.
Upon successful completion of this unit a Statement of Attainment will be issued.
Please refer to our Refund Policy
Incident Investigation Root Cause Analysis (RCA) and Problem Solving Training requires a Unique Student Identifier (USI) , you can still complete the training without a USI, though Site Skills Training is unable to provide you with your completion certificate until you provided us with your USI. To apply for a free USI visit the USI website or contact our facility.
This course is suitable for all supervisors, managers, engineers and technical personnel.
Units of Competency
- PMAWHS310 Investigate Incidents
- MSS402080 Undertake Root Cause Analysis
Incident Investigation Root Cause Analysis (RCA) and Problem Solving applies to all industries.