Incident Investigation Root Cause Analysis (RCA) and Problem Solving Training (ID 1825) provides technical personnel and managers who are required to undertake incident investigations as part of their job role. This course provides the underpinning knowledge and necessary skills required to solve routine and non-routine problems, correct investigation techniques and how to drill down to the root cause. Root Cause Analysis (RCA) is a popular and well established technique to assist people in answering the question of 'Why' the problem occurred in the first.
This 2-day course includes a workshop for trainees to work through case studies to complete incident investigations and propose solutions to address root causes. Trainees are required to bring workplace incidents that will be used for in-class activities.
Upon successful completion of this unit a Statement of Attainment will be issued.
Please refer to our Refund Policy
For further information about onsite training for this course, email firstname.lastname@example.org or you can contact us on 1300 700 080 or Apply Online.
Incident Investigation Root Cause Analysis (RCA) and Problem Solving Training requires a Unique Student Identifier (USI) , you can still complete the training without a USI, though Site Skills Training is unable to provide you with your completion certificate until you provided us with your USI. To apply for a free USI visit the USI website or contact our facility.
This course is suitable for all supervisors, managers, engineers and technical personnel.
Units of Competency
- PMAWHS310 Investigate Incidents
- MSS402080 Undertake Root Cause Analysis