Student Handbook

Our Student handbook provides introductory information for new students, general information about training, fees, courses and policy information. View our Student Handbook here

Recognition of Prior Learning (RPL)

We acknowledge the efforts of individuals to obtain training and experience to improve and advance their career prospects. In some cases, students are able to have their achievements count towards their qualification through recognition of prior learning. Learn more about Recognition of Prior Learning (RPL)

Complaints and Appeals

For information about complaints, appeals and their processes, view our Complaints and Appeals Policy here.

Payment Policy

For information about what our fees include, overdue fees and resit fees, view our Payment Policy here.

Privacy Policy

For information about the collection, storage and retrieval of your personal data as a student training with Site Skills Training, view our Privacy Policy here.

Refund Policy

For information about refunds including course withdrawal or cancellation, view our Refund Policy here.